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ebay money back guarantee no returns

Most sellers offer returns – check the listing for full details of their return policy, including how long you have to return it and who’s responsible for paying return postage costs. The phone moved to 2 places and it hasn’t moved in 8 days. If the buyer paid with PayPal, they may still be covered under the PayPal Purchase Protection. Alongside the legitimate requests, sellers may also experience dishonest buyers raising INAD cases to take advantage of eBay’s Money Back Guarantee. Your email address will not be published. If your buyer isn't in a state of euphoria after receiving your item, too bad so sad for you; the buyer gets a refund. Dealing Directly With Buyers About Their Returns . eBay Authenticity Guarantee items are considered 'final sale' when the seller doesn't offer returns or the return is outside the seller's stated return window, and the item is in new condition. Originally from the UK, she now lives in Canada and travels extensively. Seller’s return window: Review the seller’s return policy and return window before you make a purchase. I seen somewhere that if a item hasnt moved in tracking for 7 days I would be due a refund. I recently bought a carburetor rebuild kit off ebay before buying it I asked specifically if there were directions the seller said there were I received the item without the instructions I’ve messaged the seller without a response I wouldn’t have ordered this kit if I’d known it didn’t have instructions as there was another seller with great reviews and instructions but he was on vacation so anyways what can I do about this. I am both buyer and seller. No. The Lowdown on eBay’s Seller Protection Policy, Is It Still Worth Selling on eBay? The money was in held in paypal. If an item hasn’t arrived or isn’t as I do not have other option than to close my ebay account. The soles separated and the bottom which held the studs broke up and the studs disappeared. She should not be out all of the postage and fees. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. Regardless of whether a seller decides to have a generous return policy or a very limited one, however, it is still mandatory to abide by eBay’s Money Back Guarantee (MBG) program for items not … I see but full disclosure would be nice in case you have to return it so buyers can know beforehand you WILL NOT receive your money in full It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Save my name, email, and website in this browser for the next time I comment. This is a good point and I have just edited my article to specifically point this out. My Mother is a power seller. Buyers can use the eBay Money Back Guarantee process when: An item isn't received; An item received doesn't match the listing I bought an item that was functional on shipment and nonfunctional upon arrival, with US postal service as the shipping means thus no shipping insurance. The buyer did not return the damaged item, but eBay Resolution Dept. The item was shipped to buyer’s reg. your purchase history on eBay’s Money Back Guarantee: Every item on display on eBay automatically comes under the money back guarantee policy of this online marketplace, when you are making a purchase. With it now being over 30 days after receiving the item, you would not be covered under the Money Back Guarantee. The scammer is left without options to change the item or say “not as described”.. help! Finally, I would message the seller just in case there is something they can do. Would this be the case for me even tho my estimated delivery time is October but the phone hasnt moved on tracking in 7 days? People is talking a lot about Poshmark. They say they are for seller but in fact they only care about buyers. You may however be covered under PayPal, so I would check this first. Days later the buyer says the card is defective, because he is using the card for other experimental purposes which the card is not attended for, Mining for bitcion. Buyers are just not reading the descriptions or even looking at the photos anymore and want to make returns. If you didn't get your item, we'll make sure you either get your money back or receive a replacement. These have actually recently changed (July 10th 2018), so use https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210 for reference. I tried to send a seller a message. The seller was paid eBay got their cut and I got the shaft. I have documented with photos before shipping and after receiving but I take all the risks as the seller when it comes back damaged. When I went to eBay my request for refund was denied. I bought golf shoes which looked OK but in the first round they became unusable. Please. I purchased a pair of timberlands on eBay Wich were received in the mail aproximitley 32 days ago. Under the Money Back Guarantee rules, the seller must refund the full item cost plus the original shipping cost too. So I paid $16 and now I’m only refunded $8.99 plus I paid $6.99 to ship it back Will I be able to get my money back? buyers are abusing the no return policy and eBay gives no support to sellers making a bad policy worse. Temporary Returns and eBay Money Back Guarantee policy changes Buyers – eBay has increased the number of business days buyers have to ship a return back to sellers to 21 business days, starting the moment sellers accept a return request and the buyer receives a return label. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. As the item is not faulty.i will be out of pocket by £ 3.95,if I have to return the postage. In the first situation, the situation can often be resolved in a straightforward manner with the seller providing the buyer with evidence that the item arrived on-time at the requested address. This can lead to more sales and therefore more profit for a seller’s business. Follow these steps to get your refund Ebay says they are still inevstigating but I feel like they are favoring the shipper. I was out of pocket because I at to pay for the van and two men and my own petrol cost.to my disgust my genuine negative comment was removed by eBay.so a lesson. I asked seller for a shipping label and they declined. Ebay did not contact my Mother, since they don’t want to bother power sellers with things like this. content, industrial equipment or vouchers are not covered. If eBay requests the item to be returned to the seller, the shipping cost will be covered by the seller. if there’s an issue with your sale. Before you I requested a refund but it would be pointless to send the item back. Purchase at your own risk. Please let us know using the comment form below. Their money back guarantee is worthless. If buyers return money how long does it take to get it back??? soon as possible using their preferred The item was described accurately, do I have to refund the initial cost plus the postage. protects capital equipment purchases up to $50,000 RL15 is correct. Whatever you’re buying—large or small, According to Money Back Guarantee policies, the buyer actually isn’t covered by the MBG at all if they shipped the item to another address – see “Items shipped to another address after original delivery” under ‘not covered.’, As per the same policy, the buyer actually requested the refund too late to be eligible for the MBG – “A buyer must request a return no later than 30 days after the actual (or latest estimated) delivery date, or, if the seller’s return window is longer, within the return window”, If the buyer has not already shipped the item back to you, I would explain the above first, linking to the below policy –, https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210. But when I asked UPS, they told me the shipper shipped them to a wrong address. Simple, no wiggle room. I agree that there is is very little chance of losing your money, as long as it wasn't in one of the very few categories not covered by the Money Back Guarantee. 48 hours. Buyer has just emailed me that his daughter no longer wants the item, and wants to return it. I would try not to take it personally and purchase from someone else. The Guarantee states that the policy protects a purchaser when an item isn't received. issue still isn’t resolved after three It was not my watch… Good point, thanks for sharing your thoughts! She said she sent me a picture never received was required to pay for return shipping and I am out all money. I asked seller where is the rest of money since I paid $16..Seller says it doesn’t include shipping and eBay fees..what the … I should read “Buyer beware”. My eBay. policy. Who pays for return postage depends on why you're returning it, and the seller's return … It was too tight. In my point of view, they can do what they want with their money but not with my money! I understand that this must be frustrating that you now have a pair of handlebars you cannot use. Regardless of whether a seller decides to have a generous return policy or a very limited one, however, it is still mandatory to abide by eBay’s Money Back Guarantee (MBG) program for items not received or declared ‘not as described’ by the buyer. No explanation nothing. Return the item as it was when you got it, and pack it well If the item you're returning isn't in the same condition as it was when you received it, or if it gets damaged in transit, the seller may only give you a partial refund. eBay Money Back Guarantee means you're protected if the item you ordered didn't arrive, is faulty or damaged, or doesn't match the listing description. Is there any TIME LIMIT to the return policy? I would like to return the TV antennas that I purchased through eBay they do not work in my home. Saddly she passed away per coronavirus. Our Business Equipment Purchase Protection (BEPP) For example, items sold in the following categories are not covered: Other MBG exemptions are listed on the eBay website. The packaging looked undamaged but the item was in pieces, in the manner he described modifying it. The buyer obviously have a large experience how to play around with ebay rules… our site, and match the description or you didn't get. covers your purchase price plus Something went wrong. The Money Back Guarantee protects the buyer in the case that the item is not as described in the listing. eBay’s Money Back Guarantee supersedes a seller’s return policy and provides the assurance to buyers that they will receive the item they purchased otherwise they will receive their money back. A buyer rushed me to send it to him which I did. In a minority of cases, the seller and buyer are both refunded the cost of the item. Hi I purchased worth around $4200 us dollars of camera and lenses, but I did not receive these items. What if the seller has a huge shiping cost & very low item cost based on real value high amount. Read on to learn more about eBay’s Money Back Guarantee. Learn More. no returns but backed by ebay money back guarantee Published by on 7th January 2021 Stop wiggling, send refund. Asking for eBay’s help is always a gamble but it may be worth it if you have proof that the buyer was initially satisfied and then has since admitted using it for different purposes (or tampering). eBay playlist: https://www.youtube.com/playlist?list=PLywkmM7twcDo1t_15VabaleSyeWn_rqinSold as Seen! It is not sellers fault that item is damaged by post office. I am confused as to why this case has been closed, let alone why it might not be covered by the eBay Money Back Guarantee. No Return/refund policy on eBay doesn’t mean what you think I’m sure I am not breaking ground here with this, but for me this is a first time. I have to find another place to sell. to ensure you get exactly what you want. Our eBay Money Back Guarantee applies to virtually everything on If they did not, eBay should be ruling in your favor. Although eBay backs buyers with a money-back guarantee (“If the item isn’t exactly what you ordered, eBay covers your purchase price plus original shipping on virtually all items”), the company prefers that buyers and sellers work things out on their own if there is a dispute. Selling is not my business, I am more kind of buyer. Since the handlebars are as exactly as described in the listing, it is not the seller’s fault. items on eBay are returnable. eBay’s Money Back Guarantee: Every item on display on eBay automatically comes under the money back guarantee policy of this online marketplace, when you are making a purchase. We want you to shop hassle-free on eBay. I then went to send another message and it says user blocked. When it is used however, it can mean lost sales, time and effort for the seller. But anyway I got scammed, ebay refunded to the buyer and I ended up without my original watch and the money. Buyer ( returns item) gets only small value back from Ebay they paid & cost of shipping return will also be low based on real shilliping cost. eBay's new policy permits a Buyer to purchase an item, then file a Claim, but not have to return sold Merchandise to the Seller, (even tho Seller advertises No Returns). ask eBay to step in and help. If you didn't get your item, you're covered under eBay Money Back Guarantee. Very early in the morning I see a message in my phone that reads ” you have accepted the buyer return” ( I never did). If your buyer isn't in a state of euphoria after receiving your item, too bad so sad for you; the buyer gets a refund. However, Money Back Guarantee claims are not allowed for return requests due to buyer’s remorse, which it sounds like this buyer has. item in your purchase history, and If so, your purchase wouldn’t be covered under the Money Back Guarantee and so you would not be eligible for a full refund. Get help with an item that hasn't arrived Most purchases are covered under the eBay Money Back Guarantee. this time I got a omega watch in Europe as a gift for my niece’s birthday. I believe that I choose “defective or not as described” as a reason for return and I described the issue thoroughly. Buyers who engage in activity as described in the Abusive buyer policy may be subject to a range of actions, including the loss of eBay Money Back Guarantee coverage, issuing warnings to buyers, blocking buyers from requesting returns or refunds on eBay, blocking … The buyers need to read and examine the return policy of a specific seller before they bid on or purchase the item, ensuring a satisfactory buying experience. Item arrived not as described. eBay's Money Back Guarantee takes precedence over any seller's no returns policy. Note that this issue can be manipulated by unscrupulous buyers, who may request the item to be sent to a different address after they have purchased. Does Ebay actuall require “actual shipping cost by seller is required returned? I have a buyer who said right on invoice “I will not pay more for shipping than the item” but paid same day it was delivered item just happened to be broken. Ebay accepted this as a reason for return, told the buyer to return the item, then told my Mother to refund all, or Ebay will automatically. In ‘item not as described’ (INAD) cases, resolution can be much more complicated. How do I contact Ebay regarding not getting my money returned for an item that is out of stock? If I did choose that (I cannot prove what I chose!) will receive your money back. Instead of sending a timely photo and allowing the seller and shipper to file a claim with UPS, he said he took it to UPS for an inspection and they damaged it more. How Can eBay Force Sellers to Issue Refunds? I thought buyer had to RETURN an item to get a refund. I put the watch for sell in Ebay. Understanding Returns and eBay’s Money Back Guarantee. So i asked ebay to step in and it’s been 2 weeks no resolution yet. new or refurbished—eBay offers many ways they have a more realistic and effective policy…everything over 500 dollars must be mailed to them for inspection, then, they forward it to the buyer. Sellers could refuse to ship by cancelling the transaction but would be liable for defects for doing so. You may have a valid Money Back Guarantee case, which is straightforward to open. Although eBay backs buyers with a money-back guarantee (“If the item isn’t exactly what you ordered, eBay covers your purchase price plus original shipping on virtually all items”), the company prefers that buyers and sellers work things out on their own if there is a dispute. make a return. Please add in your article which isn’t covered by Ebay money back guarantee: Vehicles, real estate, items sold by Sotheby’s, websites and businesses for sale, classified ads, and services are not covered. The fact of the matter is, for that value there was no signature upon delivery and I think I am a victim of scam. I bought a phone off ebay qorked out around 780 euro. To help support buyers and sellers with items returned during the Coronavirus pandemic, new eBay temporary returns extensions and eBay Money Back Guarantee … eBay Moneyback Guarantee prevails, no ifs, ands, buts, partial refunds, any other excuse, buyer gets full refund, if seller wants item returned before making refund, seller must furnish prepaid return shipping label. eBay Money Back Guarantee protects the buyer if an item doesn't arrive ("item not received"), an item differs significantly from the seller's description, or if the buyer doesn't receive a full refund after a return. by: pace306 They need to rethink their policy. The seller was not to know this would happen, Is this covered by EMG? He did not want to return it, claimed it was very well packed and did not blame seller but blamed local careless UPS. To this I received no reply. I cannot describe how bad the kitchen was. Your first stop would be the Resolution Centre – info here. ‘No returns’ in listings is typically for buyer’s remorse, item doesn’t fit etc...nothing is wrong with it & it matches the listing but the buyer doesn’t want it anymore. I’m sorry to hear you had such a bad experience on eBay. If the seller doesn’t refund your money, PLease help. If the item was not successfully delivered (at no fault of the buyer) and the seller does not offer to refund the item, eBay will refund the buyer with the cost of the item and original shipping costs. I am now stuck with an item I cannot use, or I’d have to go all the way to the post office (not a good idea for an at-risk senior right now!) my mistake would be understandable. Susan, you would not need to shoulder any kind of additional shipping costs if the buyer has chosen to send the item elsewhere. Required fields are marked *. RL15 is correct. This is especially true if they mailed the item to the wrong address. I bought a pair of handlebar grips and they did not fit (too loose) in spite of the fact that the measurements in the description correspond to the measurements of the handlebars. eBay money back guarantee An important issue to keep in mind when considering your returns policy on eBay is that even if you opt for a ‘no returns’ policy, buyers can still return merchandise under the eBay money back guarantee which applies when sellers send items that do not match the item description or image. 33 days after receipt, the buyer changed his mind, requested a return and provided a picture of the item 33 days after he received it. Or a copy of them? I do not have the money anymore. Oh and person has 0 feedback. Returns are part of selling on eBay whether sellers advertise that they accept them on a listing or not. Your email address will not be published. A UK business seller is obliged by eBay to have a thirty-day no-fault returns policy. I sold an item way under cost on auction without a reserve (my mistake). What is taking ebay so long to resolve this issue? I contacted the seller by phone who told me not their problem this returns process is an ebay thing and I should contact ebay. The call with customer support did not help and did not bring me any satisfying resolution, which I find very frustrating. payment methods must be used and all eligibility requirements and Both buyer and seller can present their case to eBay with photos as evidence, but always remember that eBay has the reputation of siding with buyers in the manner of ‘the customer is always right.’. I have a 100%* rating, but after this experience, I am afraid to sell on eBay. You'll get your money back. He install software not intended for use of the card. Shall I demand the rest or let EBay get involved? Basically no protection for seller and seller has higher and higher risk of large loss in case of high value items. If the measurements of the handlebars match those in the description, it sounds like eBay and the seller are in the right here. *In order to be protected by eBay Money Back Guarantee certain The buyer opened a case and eBay decided it in his favor. PayPal refunds generally take 3-5 business days. I would have suggested the seller taking it up with the shipping company or claim on their insurance. The buyers need to read and examine the return policy of a specific seller before they bid on or purchase the item, ensuring a satisfactory buying experience. Covered . For Authenticity Guarantee purchases, eBay Money Back Guarantee does not cover returns on the basis that an item is not as described when the item is considered final sale. Anyway the next day the seller wrote to me to tell me he just shipped the phone as fast delivery and it should be with me in 3 working days. Please note, the Money Back Guarantee does not apply to every single selling transaction on eBay. I'm Joe, the creator of Auction Nudge. There are many different reasons why the seller has blocked you. Select the item you want to return in It covers two main situations: In both instances, the seller first has the opportunity to resolve the situation with the buyer independently. My feedback was truthful. I contacted the seller informing him about the items were not delivered but then he continued to insist. get your refund. Items not being received is therefore usually a loss for sellers, but unfortunately, some wastage of this type is to be expected in any business. So I requested a call back, got a call in 10ish mins and I explained the problem to the ebay agent who then told me she would escalate this to find an alternate method to return my item, asked me to hold. I said that I would enact the ebay money back guarantee if he did not sort it out after 5 days. no returns but backed by ebay money back guarantee Published by on 7th January 2021 It’s automatic and covers your purchase price, plus original shipping costs on eligible purchases. If you did not sell the graphics card as one that could be used for mining bitcoin, it’s possible that eBay would take your side. When I complained to Ebay representative commented to me that the pictures sent by buyer wasn’t matching mines. Help is needed. Do I have to accept return? The eBay Money Back Guarantee!! To make it short, he got the label ( i didn’t provide it), and he sent the item back to me. Follow these steps to Yes, the Money Back Guarantee does have time limits. eBay's Money Back Guarantee takes precedence over any seller's no returns policy. The card works fine and I dont want to accept a graphic card that has been tampered with for other use such a mining. On April 23 , 2017 ,I received a message saying that the item is “not as described” (based on style code) I agree to accept the return & give refund in full . You can read about her travels at her blog, 8 Ways Sellers Can Proactively Protect Their eBay Sales, The Lowdown on eBay's Seller Protection Policy, Is It Still Worth Selling on eBay? It seems that eBay has flouted their own rules in this case and decided to approve the return anyway. Dealing Directly With Buyers About Their Returns . there's no extra fee for coverage. full terms and conditions, read our eBay Money Back Guarantee When considering what kind of return options (if any) to offer, keep in mind the following –. The item had a money back guarantee, so will I be refunded without having to return the item? I have sent a few questions about the item as it is concert tickets and they are quite a lot of money. Whatever you’re looking for, millions of According to eBay’s Money Back Guarantee rules, the seller should have sent the item with signature confirmation since the item value was over $750. Ebay should require buyer to go to post office to get money back. Most eBay sales go smoothly, but if there's a problem with a purchase, the eBay Money Back Guarantee ensures that buyers receive the item they ordered, or get their money back. It is certainly thoughtful of you Erin but I’m afraid the Money Back Guarantee only covers buyers, not sellers. After my claim to Ebay the money was released…I assumed ebay was in my side, but two days later Ebay sent me an email saying the opposite. As an alternative though, have you asked the seller if they can provide you instructions? One of the head supervisors I talked to on the phone through ebay support directly told me that if you have 1/1 items valued in excess of $750.00 that you should now automatically install a no return policy on all listings. Accepting returns has the major advantage of providing the buyer with confidence, making them more comfortable to purchase. I am in ebay from the past 11 years ( since 2009). contact us. select the business days, PayPal refund shows only $8.96 eBay forces returns while sellers foot the bill. I sold a computer graphic card in excellent working condition to a buyer outside country. I repeatedly asked for pictures of damage as it arrived without success. If you need to contact eBay directly, there are links at the bottom of every help page. 159 days after the purchase I entered into the ebay dispute system and gave richelectronicsale-4 an ultimatum. So technically the seller can keep my phone and don’t sent it back. I am not planning to paid them back the money they refund to the buyer. I purchased a kitchen from a seller who was a power seller.i asked the conditions of the kitchen as it was advertised as very good condition and wanted reassurance.the seller emailed me and also phoned me to confirm the kitchen was very good condition.because of the seller being a power seller,I relaxed and ordered a van and two men to collect the kitchen. You can count on hearing from us within Yes, you are correct that buyers remorse is NOT covered under the Money Back Guarantee – only damaged items or items that are not as described. Our Vehicle Purchase Protection (VPP) covers up to If you’ve talked to your seller and the There are a few exceptions to the Money Back Guarantee (listed here https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210) but there is no listed dollar limit. To improve your help experience, please sign in to your account. As per the Money Back Guarantee guidelines ‘a buyer can report that they didn’t receive an item once the item’s latest estimated delivery date has passed, and for 30 days after the latest estimated delivery date’. The request fo return has passed the 30-day period .How can we settle this ? Purchases are covered by the eBay Money Back Guarantee when all of the following are true: View cart for details. I left the seller negative feedback. I’ll ask EBAY to help on this thanks. We’re here to Sorry to hear that you haven’t received your item. the money was already used to pay bills. A. $100,000 for vehicle non-delivery, missing title, or major The phone was shipped from uk to Ireland. If the buyer elevates the request to eBay and eBay sides with the buyer, yes, you would have to refund the shipping. In the UK for example, Starting May 1, 2016, Top Rated sellers ‘must offer a. Seems to be stuck in 1 location for what ever reason. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. In eBay from the UK, she now lives in Canada and travels extensively something can... How bad the kitchen was absolutely wrecked.it was absolutely wrecked.it was absolutely wrecked.it was absolutely wrecked.it was disgusting... Vpp ) covers up to $ 100,000 for Vehicle non-delivery, missing title, or major undisclosed.. Both instances, the seller was not to take it personally and purchase from else... Of items on eBay ’ s return window before you buy an item that is out stock... Idea of an item that has been tampered with for other use such a mining agree and contacted eBay she! For coverage post office to get your refund 159 days after the purchase I entered the. Up and the studs disappeared returned to the buyer in the UK for example, items in. Your seller and seller has a huge shiping cost & very low item cost based on value... 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Not receive these items were not delivered but then he continued to insist one who chose wrong but... But I feel like they are for seller and the issue thoroughly they not! Exactly as described the “ worry-free shopping Guarantee ” promised by eBay was true the creator of auction Nudge very... Profit for a shipping label, eBay should require buyer to go to post office to Money... On hearing from us ebay money back guarantee no returns 48 hours Money Back it sounds like manufacturing. I choose “ defective or not ’ m afraid the Money Back Guarantee the past 11 (... The Lowdown on eBay are returnable is taking eBay so long to resolve issue. Situations: in both instances, the Money Back Guarantee applies to virtually everything on our,! Got scammed, eBay should require buyer to go to post office to get it?... Refunded the cost of the handlebars match those in the listing but eBay resolution Dept purchased a pair of in! 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Guarantee considering it ’ s return window: Review the seller if they 'll a. Looking for, millions of items on eBay are returnable most sellers find! Under eBay Money Back Guarantee considering it ’ s seller Protection policy, is it still worth selling eBay!, read our eBay Money Back or receive a replacement creator of auction Nudge funds to ’. Refund 159 days after the purchase I entered into the eBay Money Back takes... If buyers return Money how long does it take to get Money Back Guarantee to every selling! Full item cost plus the original shipping cost by seller is unlikely to have a thirty-day no-fault policy. More profit for a popular scam, enabled by the latest Money Back Guarantee with,! Theft in his favor to collect the kitchen was absolutely disgusting read our eBay Money Back Guarantee precedence., plus original shipping costs on eligible purchases * said he wanted to warn about. Cost of the MBG on transactions it arrived without success say they for! Got their cut and I am more kind of additional shipping costs if the seller has blocked you they! To modify the model anyway 18,2017 & was delivered on March 22, 2017 thirty-day no-fault returns.... Have just edited my article to specifically point this out should I be able to get it to! Me that his daughter no longer wants the item to get Money Back Guarantee she a... Fraudulent sellers, save for some exclusions was in pieces, in listing... You 're covered under the Money Back held the studs disappeared support did not help and did,! Do not work in my point of view, they can do what they want with Money... Timberlands on eBay indeed be the resolution Centre – info here covered with the buyer shipped it to,! 10Th 2018 ), so will I be refunded without having to return items for frivolous reasons soles and. Good point and I ended up without my original watch and the soles fell apart with a closing... How bad the kitchen was absolutely disgusting purchases on eBay are covered eBay... Ebay sides with the shipping eBay actuall require “ actual shipping cost too to a. To hear that you haven ’ t received your item, but I feel like they are quite a of... Tv antennas that I should pay for return shipping n't arrived most purchases are covered EMG. By the latest Money Back Guarantee policy sellers fault that item is not fault... Receiving the item was in pieces, in the right here our eBay Back.

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